1. About this policy
This Acceptable Use Policy ("Policy") is part of the Terms of Service between you and [COMPANY LEGAL NAME] ("MoltsHost", "we", "us").
It applies to everything you host or do on the Service. It also applies to everything done with your account or API keys by anyone else, including your AI agent, your team and your contractors.
The lists below are examples. They are not complete. If you are not sure whether something is allowed, ask us at [email protected] before you deploy it.
2. You are responsible for your agent
Deploys on MoltsHost are usually made by an AI agent using a project-scoped API key. What your agent does with your key counts as your action. "My agent did it" is not an exception to this Policy. Review what your agent deploys.
3. Illegal and harmful content
You may not host, store, transmit or link to:
- content that is illegal under US law or the law that applies to you or your audience;
- content that infringes or misappropriates someone else's rights, including copyright, trademark, trade secrets and privacy rights;
- content that promotes or threatens violence against people, or that harasses or exploits others;
- content that sexually exploits or endangers children. See Section 4;
- non-consensual intimate imagery;
- fraudulent or deceptive schemes, including fake stores, investment scams and impersonation of people or organizations;
- sales of illegal goods or services.
4. Child sexual abuse material: zero tolerance
We have zero tolerance for child sexual abuse material (CSAM) and for any content that sexualizes minors.
- If we find apparent CSAM, we remove access to it and terminate the account immediately, without notice or refund.
- We report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, as US law requires.
- We preserve the related data as the law requires and cooperate with investigations.
To report this kind of content, write to [email protected].
5. Malware and phishing
You may not use the Service to:
- host, distribute or control malware, ransomware, spyware, viruses or botnets, including command-and-control servers;
- host phishing pages or any page that tricks people into giving up passwords, payment details or other personal data;
- host exploit kits or tools whose main purpose is unauthorized access;
- collect or store stolen credentials or stolen data.
6. Attacks and scanning
You may not use the Service to:
- access, probe or test any system, network or account without the owner's permission;
- run port scans, vulnerability scans or brute-force attempts against systems you do not own or have written permission to test;
- launch or take part in denial-of-service attacks;
- intercept traffic or spoof network or email headers;
- interfere with the normal operation of our Service or anyone else's.
7. Spam and email
MoltsHost does not provide email hosting.
- Outbound port 25 is blocked. Do not try to get around the block.
- No mass mailing. You may not use the Service to send bulk or unsolicited email, whether directly or through a relay.
- Low-volume transactional email sent through a reputable third-party email API is allowed, as long as it follows the law (including CAN-SPAM) and the provider's rules.
- No other kinds of spam: no comment spam, messaging spam, SMS spam, search engine spam, doorway pages or link farms.
- You may not host sites that are advertised by spam, even if the spam is sent from somewhere else.
8. Crypto mining
You may not mine cryptocurrency on the Service. This includes proof-of-work mining, browser-based mining scripts served to visitors, and similar workloads whose main purpose is to turn our compute into tokens.
9. Proxies, VPNs and Tor
You may not use the Service to run:
- Tor exit nodes;
- open or public proxies, or public VPN services;
- proxy, VPN or relay services used to hide the source of abuse, to resell our network, or to get around blocks and bans placed by others;
- traffic relays for scraping at a scale or in a way that breaks the target site's terms or the law.
A private reverse proxy or API gateway that is part of your own app is fine.
10. Isolation and resource limits
Each customer is isolated from every other customer. Plans have resource limits. Where a plan says "unlimited", fair use applies, as described in the Terms of Service.
You may not:
- try to break out of your container, micro VM or shared hosting account;
- try to reach other customers' apps, data or networks, or our internal systems;
- try to get around CPU, memory, storage, bandwidth, database or project limits;
- keep an idle app awake artificially, for example with scripts that ping it only to stop it from sleeping;
- split one workload across several accounts or trials to avoid limits or charges;
- create multiple accounts to get repeated free trials;
- use the Service mainly as file storage, a backup target, a download mirror or a media streaming origin, rather than to host a site or app;
- run workloads that degrade the Service for other customers.
If you find a security weakness in MoltsHost, do not exploit it. Report it to [email protected].
11. Copyright and DMCA
We respond to notices of claimed copyright infringement under the US Digital Millennium Copyright Act (DMCA).
Sending a notice
If you believe content hosted on MoltsHost infringes your copyright, send a written notice to our designated agent. It must include:
- your physical or electronic signature;
- the copyrighted work you say is infringed;
- the content you say is infringing, and where it is (the URL);
- your name, address, phone number and email address;
- a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law;
- a statement, under penalty of perjury, that the notice is accurate and that you are the copyright owner or are authorized to act for the owner.
Designated agent: [DMCA AGENT]
[COMPANY LEGAL NAME], [ADDRESS]
Email: [email protected]
What we do
When we get a valid notice, we remove or disable access to the content and tell the customer.
Counter-notice
If your content was removed and you believe that was a mistake or misidentification, you can send a counter-notice to the same agent. It must include:
- your physical or electronic signature;
- the content that was removed and where it was before removal;
- a statement, under penalty of perjury, that you believe in good faith the content was removed by mistake or misidentification;
- your name, address and phone number;
- a statement that you accept the jurisdiction of the federal district court for your address (or, if you are outside the US, any district where MoltsHost may be found), and that you will accept service of process from the person who sent the original notice.
If we get a valid counter-notice, we may restore the content after 10 to 14 business days, unless the copyright owner tells us they have filed a court action.
Repeat infringers
We terminate the accounts of repeat infringers in appropriate circumstances.
Knowingly sending a false notice or counter-notice can make you liable for damages.
12. What we may do
We may investigate any suspected violation of this Policy. If we believe there is a violation, we may do one or more of the following:
- contact you and ask you to fix the problem;
- remove or disable access to content;
- block traffic, ports or network destinations;
- limit resources or put an app to sleep;
- suspend a site, app, project, API key or the whole account;
- terminate the account;
- report the matter to law enforcement or other authorities and cooperate with them.
Where it is reasonable, we give notice first and a chance to fix the problem. We may act immediately and without notice when there is a risk to the Service, to other customers or to third parties, when the content is clearly illegal, or when the law does not allow us to give notice.
Charges continue during a suspension. Refunds after a suspension or termination for a violation: [REFUND POLICY TBD].
We are not required to monitor content, and we do not promise to. Not acting in one case does not mean we approve of the content or give up the right to act later.
13. Reporting abuse
To report abuse coming from a site or app hosted on MoltsHost, write to [email protected]. Please include:
- the URL or domain involved;
- what happened, with dates and times and the time zone;
- evidence, such as logs, message headers or screenshots.
Send copyright notices as described in Section 11.
14. Changes to this policy
We may update this Policy as described in the Terms of Service. The date at the top shows the latest version.
15. Contact
[COMPANY LEGAL NAME]
[ADDRESS]
- Abuse reports: [email protected]
- Legal and copyright: [email protected]
- Privacy requests: [email protected]